Terms of Use

By accessing, browsing, or using the Maddox Research website ("Site"), mobile application, or any related services (collectively, "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use ("Terms").

If you do not agree to these Terms, you must immediately discontinue use of our Services.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Maddox Research ("Company," "we," "us," or "our"). Your continued use of the Services following any modifications to these Terms constitutes acceptance of such changes.

We reserve the right to modify, update, or replace these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes. Your continued use of the Services after modifications take effect constitutes acceptance of the revised Terms.

Age Requirement

You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is greater) to access or use our Services. By using our Services, you represent and warrant that you meet this age requirement.

Account Creation

Access to certain Services may require account creation. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the confidentiality of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access or security breach

Geographic Restrictions

Our Services may not be available in all geographic locations. We reserve the right to restrict access based on your location, applicable laws, or regulatory requirements.

Right to Refuse Service

We reserve the right, at our sole discretion, to refuse service, terminate accounts, or restrict access to any user for any reason, including but not limited to:

• Violation of these Terms
• Suspected fraudulent activity
• Misrepresentation of information
• Inappropriate or illegal use of Services
• Failure to meet eligibility requirements

All peptides and research compounds referenced or made available through Maddox Research are provided for research and educational purposes only.

Product Positioning

We position ourselves as an educational platform and research compound provider. We are not a:

• Medical clinic or healthcare provider
• Pharmaceutical company
• Supplement or nutraceutical retailer
• Compounding pharmacy

Quality Standards

While we maintain rigorous quality control processes, including third-party batch testing and verification:

• We cannot guarantee absolute purity or composition
• Batch-to-batch variability may occur
• Results from third-party testing are provided for informational purposes
• We make no warranties regarding suitability for any particular purpose

User Responsibility

It is your responsibility to:

• Understand the properties and potential effects of any research compound
• Ensure proper storage and handling per provided guidelines
• Verify legal compliance in your jurisdiction
• Consult qualified professionals before any use
• Accept all risks associated with possession and use

No Warranties

All products and information are provided "AS IS" without warranty of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Ownership

All content on our Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof (collectively, "Content"), is the property of Maddox Research or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

Trademarks

"Maddox Research" and all related names, logos, product and service names, designs, and slogans are trademarks of Maddox Research or its affiliates. You may not use such marks without our prior written permission.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms. This license does not include:

• Resale or commercial use of our Services or Content
• Collection and use of product listings, descriptions, or prices
• Derivative use of our Services or Content
• Downloading or copying account information for the benefit of another party
• Use of data mining, robots, or similar data gathering and extraction tools

Restrictions

You may not:

• Modify, reproduce, distribute, or create derivative works of our Content
• Reverse engineer, decompile, or disassemble any software used in our Services
• Remove or alter any copyright, trademark, or proprietary notices
• Frame or utilize framing techniques to enclose our Content

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Collection

By using our Services, you acknowledge and agree that we may collect, use, and share your information as described in our Privacy Policy, including but not limited to:

• Account information (name, email, contact details)
• Payment and billing information
• Order history and preferences
• Usage data and analytics
• Communications and correspondence

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and deliver personalized content. You may disable cookies through your browser settings, though this may limit functionality.

Third-Party Services

We may use third-party service providers for payment processing, analytics, marketing, and other business purposes. These providers have their own privacy policies governing their use of your information.

Data Security

While we implement reasonable security measures to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

SMS Communications

If you opt in to receive SMS messages from Maddox Research, you agree to receive text messages that may include account notifications, order/shipping updates, customer support responses, service-related alerts, and promotional or marketing messages. Message frequency may vary.

Message and data rates may apply depending on your mobile plan and carrier.

Carriers are not responsible for messages and are not liable for delayed or undelivered messages.

Payment Authorization

By providing payment information, you authorize us to charge the payment method for all fees and charges incurred through your account.

Pricing

All prices are subject to change without notice. We reserve the right to modify pricing at any time. Prices displayed at the time of purchase shall govern that transaction.

Billing

You agree to:

• Provide current, complete, and accurate billing information
• Promptly update payment information if it changes
• Pay all charges incurred under your account
• Accept responsibility for all unauthorized use of your account

Refund Policy

Due to the nature of research compounds:

• All sales are final once products have shipped
• Refunds are provided only in cases of verified product defect or error on our part
• Refund requests must be submitted within 14 days of delivery
• Products must be unopened and in original condition for refund eligibility
• Shipping costs are non-refundable

Disputes

If you dispute any charge, you must contact us within 30 days of the charge date. We will work with you in good faith to resolve the dispute.

Shipping Restrictions

We ship only to addresses within jurisdictions where shipment of research compounds is legal. We reserve the right to refuse shipment to any location.

Delivery

Estimated delivery times are approximate and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, weather, or other factors outside our control.

Risk of Loss

Title and risk of loss pass to you upon delivery to the shipping carrier. We are not responsible for lost, stolen, or damaged packages after shipment.

Temperature-Sensitive Products

Many research compounds require specific storage conditions. It is your responsibility to:

• Ensure someone is available to receive temperature-sensitive deliveries
• Immediately refrigerate or freeze products as specified
• Inspect products upon receipt for signs of temperature exposure
• Accept responsibility for degradation due to improper handling

Delivery Failures

If delivery fails due to incorrect address, refusal of delivery, or unavailability to receive, you remain responsible for all charges, and products may not be reshipped without additional fees.

Our Right to Terminate

We may suspend or terminate your access to our Services, with or without notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent or illegal activity
• Providing false or misleading information
• Chargebacks or payment disputes
• Prohibited use of products
• Abusive behavior toward staff or other users

Your Right to Terminate

You may terminate your account at any time by contacting us. Termination does not relieve you of any obligations incurred prior to termination.

Effect of Termination

Upon termination:

• Your right to access Services immediately ceases
• All outstanding payments become immediately due
• We may delete your account data
• Provisions that by their nature should survive (liability, indemnification, dispute resolution) remain in effect

Governing Law

These Terms and your use of our Services shall be governed by and construed in accordance with the laws of the State of [STATE], United States, without regard to its conflict of law provisions.

Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or use of our Services (collectively, "Disputes") shall be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

Arbitration Procedures

Arbitration shall be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitrator's decision shall be final and binding, and judgment may be entered upon it in any court having jurisdiction.

Class Action Waiver

YOU AND MADDOX RESEARCH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Exceptions

Notwithstanding the above, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights.

Venue

To the extent arbitration does not apply, you agree that any legal action shall be brought exclusively in the state or federal courts located in [COUNTY], [STATE], and you consent to personal jurisdiction in these courts.

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Changes will be effective immediately upon posting to our Site.

Notification of Changes

For material changes, we will provide reasonable notice through:

• Posting a notice on our Site
• Sending an email to your registered email address
• Updating the "Last Updated" date at the top of these Terms

Your Acceptance

Your continued use of our Services after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the modifications, you must discontinue use of our Services.

Review Responsibility

It is your responsibility to review these Terms periodically for changes. We recommend checking this page regularly to stay informed of any updates.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our Services, constitute the entire agreement between you and Maddox Research concerning your use of our Services.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Headings

Section headings are for convenience only and shall not govern the meaning or interpretation of any provision of these Terms.

Survival

Provisions that by their nature should survive termination of these Terms shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

If you have any questions, concerns, or feedback regarding these Terms or our Services, please contact us:

Email

General Inquiries: [email protected]
Legal/Compliance: [email protected]
Support: [email protected]

Mailing Address

Maddox Research
[Street Address]
[City, State ZIP]
United States

Response Time

We strive to respond to all inquiries within 24-48 business hours. For urgent matters, please indicate "URGENT" in your subject line.